Privacy Policy
> tracer/legal/privacy · effective 2026-06-01
> data controller
New Company 1 Ltd ("TRACER") is the data controller. Contact: privacy@tracer.auction.
> what we collect
| data | source | purpose |
|---|---|---|
| Steam ID, display name | Steam OpenID | Account creation & auth |
| Email address | Onboarding form | Receipts, alerts, support |
| Trade URL | Onboarding form | Skin delivery via Steam |
| Discord handle | Optional input | Support escalation |
| IP address, user agent | Automatic | Security & fraud prevention |
| Payment card (tokenized) | Payment provider | Wallet top-ups |
| Order history | Platform activity | Service delivery & disputes |
> how we use your data
- ▸Process purchases and deliver items
- ▸Send transactional emails (receipts, trade updates)
- ▸Prevent fraud and meet legal record-keeping obligations
- ▸Improve the platform (anonymous analytics only)
> data sharing
- ▸Skin supply partner — to execute trades (Steam ID + trade URL)
- ▸Payment provider — to process card payments (tokenized card data)
- ▸Law enforcement — when required by law
We never sell, rent, or share your data for advertising purposes.
> data retention
Account data is retained while your account is active. Order records are kept for 7 years for legal record-keeping compliance. You can request deletion at any time — we will erase all non-legally-required data within 30 days.
> your rights
- ▸Access — request a copy of your data
- ▸Rectification — correct inaccurate information
- ▸Erasure — delete your account and data
- ▸Portability — export your data in machine-readable format
- ▸Objection — opt out of non-essential processing
Email privacy@tracer.auction to exercise any right. We respond within 30 days.
> cookies
See our Cookie Policy for details on what cookies we use and how to manage them.
> changes
We will notify you of material changes via email 14 days before they take effect.