Terms of Service
> effective 2026-06-01 · operated by New Company 1 Ltd · NEW ADDRESS 1
acceptance of terms
By accessing or using the TRACER platform ("Service"), operated by New Company 1 Ltd ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use TRACER. By creating an account, you represent that you meet this requirement and that the information you provide is accurate.
accounts & steam authentication
TRACER uses Steam OpenID for authentication. You are responsible for maintaining the security of your Steam account. We do not store your Steam credentials. Your TRACER account is linked to your Steam ID and cannot be transferred.
marketplace transactions
All skin purchases are facilitated through our partner marketplace network. Prices are displayed in USD. TRACER acts as a facilitator — we do not own the items listed. Trade delivery is subject to Steam trade hold policies. If a trade fails, we automatically refund the purchase amount to your TRACER wallet.
wallet & payments
The TRACER wallet is a prepaid balance used to purchase items. Deposits are processed by our PCI-DSS-compliant payment provider (Visa/Mastercard). Wallet balances are non-transferable and cannot be withdrawn as cash. Refunds for failed transactions are credited to your wallet.
prohibited conduct
You may not: use the Service for money laundering or fraud; attempt to manipulate prices; create multiple accounts; use automated bots to interact with the Service; or engage in any activity that violates applicable law.
intellectual property
All TRACER branding, design, and code are owned by New Company 1 Ltd. Counter-Strike 2 (CS2) is a trademark of Valve Corporation. Steam and the Steam logo are trademarks of Valve Corporation. TRACER is not affiliated with or endorsed by Valve.
limitation of liability
To the maximum extent permitted by law, TRACER's liability for any claim arising from your use of the Service is limited to the amount you paid to TRACER in the 12 months preceding the claim. We are not liable for any indirect, incidental, or consequential damages.
modifications
We may update these terms at any time. Continued use of the Service after changes constitutes acceptance. Material changes will be communicated via email or on-site notification at least 14 days before taking effect.
governing law
These terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales, subject to any mandatory consumer protection laws of your jurisdiction.
contact
For questions about these terms, contact us at legal@tracer.auction or write to New Company 1 Ltd, NEW ADDRESS 1.